Performance Plus Automotive Service Centre

20 Endurance Avenue
Queanbeyan NSW 2620

Phone: (02) 6297 5302
Fax: (02) 6299 2548

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28 Oct 2011 - The Queanbeyan Age 

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New Car Warranty

That maintains the new vehicle warranty as guaranteed by the Motor Traders Association of NSW.

Remember – Most new vehicle manufacturer’s warranties will be voided unless your vehicle is serviced every 6 months or 10000 km.

The Australian Competition and Consumer Commission, the ACCC, says that in relation to general servicing of your vehicle, any parts used, whether genuine or of appropriate quality, will not void your new car warranty.

*ACCC Express, April 2005, Issue 1445-9671

According to the ACCC, there are three servicing prerequisites you need to meet to maintain your warranty.

You need to get your car serviced by someone qualified.

This doesn’t necessarily mean an authorised agent of the manufacturer (ie a dealer).

Whoever performs the service needs to meet the manufacturer’s specifications

Maintaining your warranty’s coverage is getting your servicing done to the manufacturer’s specifications. This is really important because, if for example, there is a 15,000km service interval and you’ve driven 25,000km without getting a service, you could be up for a new engine if you’ve run too low on oil. You have to conform to the service interval specified in the manual. If it says six months or 15,000km you have to service the car when the time gets to six months or the odometer gets to 15,000km — whichever occurs first.

For example, they must change the oil and replace it with oil of appropriate specification, and do everything else in the schedule by the book.

The industry 'default' warranty is three years or 100,000km – whichever comes first.

We stamp the logbook and the factory warranty remains valid. We pride ourselves on the use of quality 'name brand' parts fitted by fully qualified technicians.

Due to our stringent standards, new car statutory warranties remain unaffected by a Performance Plus Automotive Service Centre log book service.

Some retailers encourage consumers to buy an extended warranty offering additional benefits for extra cost.